Retreat Booking Terms and Conditions

Last updated: March 2026

These terms and conditions apply to all retreats organised by Terra Training Ltd, trading as Yogalaurent. By paying a deposit or booking a retreat, you confirm that you have read and accepted these terms.

Please read them carefully and contact us at contact@yogalaurent.com if you have any questions before booking.

1. About Us

Terra Training Ltd, trading as Yogalaurent
124 City Road
London EC1V 2NX
United Kingdom
Company number: 10472336
VAT number: GB433255023
Email: contact@yogalaurent.com

2. Changes to These Terms

We may revise these terms from time to time in response to changes in relevant laws and regulations, or to reflect changes to our retreat offering. The current version will always be published at yogalaurent.com/retreats/terms.

3. Booking and Confirmation

A non-refundable deposit is required to secure your place. The deposit amount is stated on each retreat page and in your booking confirmation.

Your booking is confirmed once the deposit has been received and written confirmation has been sent to you.

Terra Training Ltd reserves the right to accept or refuse bookings at its discretion and is not obliged to state a reason for doing so.

Room allocation is on a first-come, first-served basis.

4. Payments

Deposit: A non-refundable deposit is required at the time of booking.

Payment methods: Payments can be made by bank transfer or by card via WeTravel. A monthly payment plan may be available on selected retreats. Details are shown on each retreat page.

Full payment: The full retreat fee must be paid no later than 60 days before the retreat start date (45 days for UK retreats). Failure to pay in full by this date may result in cancellation of your booking.

Retreats booked within 60 days of the start date (45 days for UK retreats) must be paid in full at the time of booking. Payments made within this timeframe are non-refundable.

5. Cancellation by the Guest

All cancellations must be submitted in writing to contact@yogalaurent.com as soon as possible.

The deposit is strictly non-refundable under any circumstances.

Refunds for cancellations are processed as follows:

• More than 60 days before the retreat start date (45 days for UK retreats): the deposit is forfeited and no additional charges apply.
• Between 59 and 30 days before the retreat start date: 50% of the total retreat cost is forfeited. The remaining 50% will be refunded.
• 29 days or fewer before the retreat start date: 100% of the total retreat cost is forfeited. No refund will be issued.

We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances that may require cancellation.

6. Substitutions

A confirmed place may be transferred to another person at no extra charge, provided written notification is received before the retreat start date.

7. Cancellation by Terra Training Ltd

Terra Training Ltd reserves the right to cancel a retreat in any circumstances, with a minimum of 60 days notice before the start date.

In this event, a full refund of all payments made to Terra Training Ltd will be issued, including the deposit.

Terra Training Ltd cannot be held liable for any additional costs incurred by guests, such as flights, transfers, or other travel arrangements made in connection with the retreat.

Terra Training Ltd accepts no responsibility for cancellations or delays arising from circumstances beyond its reasonable control, including but not limited to technical failures, natural disasters, severe weather, strikes, civil disturbances, war, or epidemics.

8. Travel Insurance

We strongly recommend that all guests purchase comprehensive travel insurance before booking, covering trip cancellation, medical expenses, baggage, and repatriation in the event of accident, serious illness, or death.

If you do not hold adequate travel insurance, Terra Training Ltd reserves the right to refuse your booking or ask you to leave the retreat, with no right to a refund.

9. Health and Fitness

You are responsible for ensuring that your physical condition is appropriate for the activities included in the retreat you are booking.

Please inform us before booking of any known health conditions, injuries, or concerns that may affect your participation. You must also inform us if you are pregnant or taking any medication that may be relevant to the programme.

10. Guest Responsibilities

You are responsible for any damage, loss, or breakage caused during your stay and will be charged accordingly.

Guests may not provide access or accommodation to any persons not registered on the retreat.

Terra Training Ltd operates a zero-tolerance policy for insulting, abusive, or bullying behaviour towards staff or other guests. Any person whose behaviour is deemed inappropriate may be asked to leave the retreat without the right to a refund.

11. Our Responsibility

Terra Training Ltd takes all reasonable care to ensure that retreats are delivered as described. However, we accept no responsibility for injury, loss, accident, death, delay, or inconvenience arising from circumstances beyond our reasonable control.

We do not accept responsibility for breakdown in the supply of utilities at the venue, though we will endeavour to resolve any such issues promptly.

12. Travel Documents

You are responsible for ensuring you hold valid travel documentation for your destination, including passport, visa, and any vaccinations or entry requirements. No refund will be given for cancellations arising from failure to hold the correct documentation.

13. Complaints

If you wish to make a complaint during your retreat, please raise it with a member of staff at the time, giving us the opportunity to resolve it. We cannot accept liability for complaints that were not raised during the retreat itself.

If a problem is not fully resolved on site, you may write to us within 7 days of the retreat end date at contact@yogalaurent.com. We will not accept responsibility for claims received outside this timeframe.

14. Refunds

Valid refunds will be processed within 30 days of receiving written notice of cancellation, by bank transfer or to the card used for payment, depending on the method used to book.

15. Your Personal Data

We handle your personal data in accordance with our Privacy Policy. We do not sell, trade, or rent your personal information to third parties.

16. Governing Law

These terms and any dispute or claim arising from them shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from these terms.

If any part of these terms is found to be unenforceable, the remainder shall continue to apply.

17. Contact

Please send any complaints or queries in writing to contact@yogalaurent.com. We will acknowledge your message promptly and aim to resolve any issues fairly.